An intact smartphone propped upright on an anti-static mat with a diagnostic cable connected to its charging port
Dead, water-damaged or stuck iPhones

iPhone Data Recovery Singapore

iPhone won't turn on, fell in water, or stuck on the Apple logo β€” with photos and messages you never backed up? We recover data from failed iPhones by working on the logic board in our cleanroom lab so the storage can be read. We'll also tell you honestly when it can't be done.

β˜…β˜…β˜…β˜…β˜… 4.9 / 5 Β· 909 Google reviews Β· Cleanroom lab
⚑ Quick answer

When an iPhone dies from water, a drop, or a board fault, the data is usually still intact β€” the phone just can't boot to reach it. We repair the logic board (micro-soldering, component-level) in our cleanroom lab so the device powers up long enough to extract your photos, videos, messages and contacts. What we don't do is bypass Apple's security β€” a passcode-locked, disabled or factory-reset iPhone stays encrypted, and that data can't be recovered by anyone.

Board-level, not bypass

How iPhone data recovery works

Modern iPhones store data on NAND flash soldered to the logic board and encrypted by the Secure Enclave. When a phone won't turn on, the storage is typically fine β€” the problem is power, a damaged component, or corrosion stopping it from booting. Our engineers repair the board β€” cleaning corrosion, replacing failed power ICs, reworking or transferring components β€” so the phone boots with your passcode and the data can be copied off normally. It's precision electronics work, done in-house, not a software "hack".

Got the latest model? See our in-depth iPhone 17 Pro & iPhone 17 Pro Max data recovery guide for model-specific detail on Apple-logo boot loops, water damage and what's recoverable on the A19 Pro.

πŸ”’ Why your passcode matters

iPhone data is encrypted and tied to your passcode. We need the device to power on and be unlocked with the passcode you know. We can't β€” and no honest lab can β€” decrypt a locked iPhone you can't unlock.

πŸ“± We recover data β€” we are not a repair shop

CBL is a data recovery laboratory. We work on the logic board because that is how we reach your files, not as a repair service. We don't do screen replacements, battery swaps or general iPhone repair, and we don't hand the phone back as a refurbished device. If your phone still works and you simply want it fixed, a repair centre is the right place. If your data is trapped on a phone that won't boot, that's us.

Same problem, different words

iPhone data recovery, photo recovery, iCloud recovery — what people actually mean

People describe this in very different ways, and here the words genuinely matter — because two of them are not laboratory jobs at all. If one of the descriptions below matches your situation, it will tell you quickly whether we can help.

“iPhone data recovery” vs “iPhone repair”

A repair shop aims to give you a working phone. We aim to get your data off it. Those are different goals and they lead to different decisions: a repair may involve replacing the logic board, which is exactly the part your data is tied to. If the photos matter more than the handset, say so before anyone opens it.

“Recover deleted photos from iPhone”, “iPhone photo recovery”

If the phone still switches on, check Photos → Albums → Recently Deleted first. Deleted items sit there for 30 days and that costs you nothing. Beyond that window, deleted-file recovery on a working modern iPhone is largely a myth: the storage is encrypted and space is reclaimed aggressively, so the software products promising it usually surface only what was already in a backup. Where we genuinely help is a phone that will not turn on at all.

“iCloud recovery”, “recover my iCloud data”

If the data lived only in iCloud, it is not on the handset, so there is nothing for a laboratory to extract. That is an Apple account problem and is resolved through Apple, not through us. We will tell you so at diagnosis rather than take the job.

“Dead iPhone”, “won't turn on”, “stuck on the Apple logo”

These are the cases built for us. In almost all of them the storage itself is fine and the problem is the board around it — power circuitry, corrosion, or a fault that stops the phone completing boot. Repair the board, and the data is still sitting there.

“Chip-off” on an iPhone

Chip-off works on USB sticks and memory cards, where the flash can be read on its own. It does not translate to an iPhone. Since 2013 every iPhone encrypts its storage against keys held in the Secure Enclave on that specific board, so a NAND chip lifted away from its own logic board reads as noise. That is why iPhone work is board repair, not chip removal.

Honest expectations

What can & can't be recovered

βœ… Often recoverable

  • iPhone that won't turn on / no power
  • Water or liquid damage (toilet, pool, sea, drink)
  • Stuck on the Apple logo / boot loop
  • Dropped phones with board damage
  • Won't charge, no display, but you know the passcode
  • Photos, videos, messages, contacts, notes, WhatsApp

πŸ›‘ Honestly not recoverable

  • Passcode-locked / disabled iPhone you can't unlock
  • Devices that were factory reset / erased
  • Activation Locked phones without the Apple ID
  • Data that only ever lived in iCloud, not on the device
  • NAND storage that's been physically destroyed (fire, severe crush)

We confirm which case you're in at the free diagnosis β€” no false hope.

Devices

iPhones we recover — and what changes by model

We see every generation still in circulation. The method barely changes; what changes is how tightly the storage is bound to the board it came from.

Model familyWhat that means for recovery
iPhone 6, 6s, 7, 8, SEEncrypted, but comparatively forgiving boards to work on. Water and power-circuit faults on these are routine for us.
iPhone X, XR, XSDenser, layered boards and the move to Face ID. Board repair is more delicate, but the approach is unchanged.
iPhone 11, 12, 13Stacked logic boards. Separating and reworking the layers takes longer, which is usually what drives the quote.
iPhone 14, 15Tighter integration again. Liquid-damage cases still recover well when they reach us promptly.
iPhone 16, 17The newest boards and the least margin for error. Assessed case by case at the free diagnosis.

The constant across all of them is the Secure Enclave. Your data is encrypted against keys that exist only on your phone's own board, and unlocking them needs your passcode. That single fact explains most of what follows: why we repair the board rather than remove the chip, why we ask whether you know the passcode before quoting, and why nobody — ourselves included — can get into a locked iPhone without it.

⚠️ Before any repair shop opens it

If your photos matter more than the handset, say so first. Replacing a logic board fixes the phone and loses the data, because the data was tied to the board that was removed.

Sound familiar?

Common iPhone situations we handle

πŸ’§
Dropped in water
Corrosion stops it booting β€” we clean the board and stabilise it to extract data.
🍎
Stuck at Apple logo
A boot loop after a sudden failure β€” often a board fault, not lost data.
πŸ”‹
Won't turn on / charge
Dead after a drop or one day out of the blue β€” power-circuit repair.
πŸ“΅
No display / black screen
The phone may still run β€” we recover the data even if the screen is dead.

Those four cover most of what comes through the door, and they share a pattern worth understanding: in each case the storage is generally intact and the fault lies in the board around it. That is the difference between a frightening symptom and an unrecoverable one.

A few others we see regularly:

  • Dropped, then worked for a while. A cracked solder joint can take days or weeks to fail completely. The data is usually fine.
  • Failed during an iOS update. Alarming, but often a software-state problem rather than physical damage.
  • Overheating or a swollen battery. Have it assessed rather than charged — a swollen cell is a physical risk as well as an electrical one.
  • Went through the wash, dried out, then “seemed fine”. The most deceptive case of all. Corrosion continues quietly for weeks after the water has gone.
  • Damaged charge port or a snapped cable tip inside. Frequently a straightforward case in the lab, with the data untouched.
Recovery in the real world

Real iPhone recoveries

From verified 5β˜… reviews on our Google Business Profile. Names as published on Google.

πŸ“± iPhone 14 Β· sudden failure

Data back after a "motherboard failure" verdict

An iPhone 14 failed suddenly; another shop diagnosed motherboard failure. CBL's engineers worked patiently on the board and recovered all the data the owner feared was lost.

βœ“ All data recovered
β˜…β˜…β˜…β˜…β˜… Peter Android via Google
πŸ“± iPhone 12 Pro Β· stuck at logo

Recovered after auto-shutdown & boot loop

An iPhone 12 Pro shut down suddenly and got stuck at the Apple logo; Apple staff said a reset was the only option. Our team recovered the important data from the failed device.

βœ“ Data recovered
β˜…β˜…β˜…β˜…β˜… SokHwang Ng via Google
πŸ“± iPhone X Β· water damage

Photos & videos off a water-damaged phone

An iPhone X went into water holding important, un-backed-up photos, videos and memories after a usual repairer flagged the motherboard. CBL took on the recovery.

β˜…β˜…β˜…β˜…β˜… Enjiao Chen via Google
βœ… From verified Google reviews

These are real reviews from our customers on Google (4.9β˜… from 909), shown as testimonials.

Your options

CBL vs a phone repair shop vs DIY software

All three are sold as answers to the same problem. They are not equivalent, and the difference matters most when the data is irreplaceable.

What mattersCBL (in-house lab)Phone repair shopDIY software
Goal of the workβœ“ Recover your dataMake the phone usableScan a working phone
Micro-soldering & board repairβœ“ In-houseVaries widelyβœ— None
Works on a phone that will not bootβœ“ YesSometimesβœ— No
Keeps the original logic boardβœ“ AlwaysOften replacedn/a
Liquid-damage decontaminationβœ“ YesVariesβœ—
Tells you honestly when it cannot be doneβœ“ At free diagnosisVariesβœ— Sells anyway

A good repair shop is the right choice when you want the phone working and your data is already backed up. We are the right choice when the data is the point — and we will say so plainly if your case is one a repair shop can handle more cheaply.

First steps

If your iPhone just failed

πŸ›‘ Don't put it in rice
Rice doesn't remove corrosion and wastes time. Get it assessed.
πŸ›‘ Don't keep powering it on
Repeated boot attempts on a wet/faulty board can cause more damage.
πŸ›‘ Don't charge a wet phone
Powering a liquid-damaged board can short components.
βœ… Bring it in quickly
With water damage especially, the sooner we stop corrosion, the better.

Why these four matter more than they look

Almost every unrecoverable iPhone we see was recoverable at some earlier point. What closed the door was usually well meant.

  • Rice does nothing useful. It absorbs a little ambient moisture and none of the liquid inside the phone, while the corrosion it was supposed to stop carries on eating tracks off the board. The delay is the damage.
  • Every boot attempt is a risk. Powering a wet or faulty board pushes current through paths that are no longer insulated. One attempt is understandable; twenty is how a repairable fault becomes a burnt one.
  • Charging is the worst version of that. It applies the most current for the longest time, and it is the single most common way a liquid-damaged iPhone becomes unrecoverable.
  • Do not let anyone replace the logic board before the data is off. It fixes the phone and ends the recovery in the same movement.

And bring the passcode. Without it the encryption cannot be unlocked by anyone, and we would far rather tell you that at the counter than after the work.

CBL
Reviewed by the CBL Data Recovery engineering team
CBL Data Recovery Singapore Β· specialist laboratory
Last updated: July 2026
Zero risk

Free iPhone diagnosis & a fixed written quote

Answers

iPhone recovery FAQ

Can you recover data from an iPhone that won't turn on?+
Usually yes. If the storage is intact and you know the passcode, we repair the logic board so the phone boots and extract your data. We confirm at the free diagnosis.
My iPhone was water-damaged β€” is my data gone?+
Often not. Water usually corrodes the board and stops it booting rather than destroying the storage. We clean and repair the board to recover the data β€” sooner is better before corrosion spreads.
Can you get into a locked iPhone / one I don't know the passcode for?+
No. iPhone data is encrypted and tied to the passcode, and a disabled or factory-reset device can't be recovered by any honest lab. We need the phone to power on and unlock with your passcode.
It's stuck on the Apple logo β€” can you help?+
Often yes. A boot loop after a sudden failure is frequently a board-level fault, not lost data. We repair the fault to reach and extract your files.
Which iPhones do you handle?+
All models β€” from older iPhones through the latest β€” plus we assess Android phones case by case. Bring the device and, if you have it, the charging cable.
What data can you recover?+
Photos, videos, contacts, messages/iMessage, notes, and app data such as WhatsApp β€” whatever is stored on the device (not iCloud-only data).
What does iPhone data recovery cost?+
It depends on the fault — a power-circuit repair and a badly corroded board are different jobs. Diagnosis is free and you only pay if we recover your data. See our pricing guide.
Do you need my passcode?+
Yes, for almost every case. Since 2013 iPhones encrypt their storage against keys held in the Secure Enclave on that phone's own board, and your passcode is what unlocks them. Without it the data cannot be decrypted by us, by a repair shop, or by Apple. We would rather tell you that before you pay for anything.
My iPhone is stuck on the Apple logo — is my data lost?+
Usually not. A boot loop is normally a board or software-state fault rather than damaged storage, so the data is still there and simply cannot be reached until the phone completes boot. It is one of the more recoverable situations we see.
Can you recover a passcode-locked or disabled iPhone?+
No. If the phone cannot be unlocked, the encryption cannot be undone, and no laboratory can change that. The same applies to Activation Locked phones without the Apple ID. We will not take the job or charge you to attempt it.
Is iPhone photo recovery different from recovering a dead iPhone?+
Yes, and it is worth being clear which you need. If the phone works, start with Photos, then Albums, then Recently Deleted, where deleted items stay for 30 days. Recovering data that is genuinely gone from a working, encrypted iPhone is rarely possible. What we do is different: getting the data off a phone that will not switch on.
Should I go to a repair shop instead?+
If the phone is what matters and your data is already backed up, a repair shop may well be cheaper and quicker. If the data is the point, come to us first. Repairs sometimes involve replacing the logic board, and on an iPhone that is the part your data is encrypted against.
How long does iPhone data recovery take?+
Most cases are assessed within a day or so of arriving, and the diagnosis is free. How long the work takes depends on the fault: a power-circuit repair is quick, while a badly corroded board needs cleaning and staged repair. You get a fixed written quote and a realistic timeframe before anything begins.
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