CBL Data Recovery Technologies (S) Pte Ltd. can recover data from all types of tapes and formats. If you need data recovered from a tape cartridge, regardless of type, age, or format call us 24 hours a day to begin your recovery process.

CBL has recovered data successfully from tape cartridges experiencing a wide range of failures including:

Accidentally erased or over-written data cartridges
Broken or de-spooled backup tapes
Damaged tape header or misalignment of drive heads
Water, smoke, or fire damaged media
Corrupted files due to electrical or mechanical failure

Once your media is received by CBL, it is immediately logged into our system. At this point, you will receive a call from your CBL customer care professional who will confirm receipt and gather further information to help guide the CBL laboratory engineer. The hard disk is then quickly sent into the laboratory for evaluation.

Our experienced tape recovery specialists will thoroughly examine your tape for damage before any attempt is made to read the data.

Carefully securing a copy of the tape cartridge is the most vital part of this procedure, especially if the tape is worn or damaged in any way. Our tape recovery specialists have the expertise to thoroughly examine your tape before reading it. Only then will they perform a low-level read in order to create a working copy of your data. No recovery will ever be performed on the original media. This policy is in place to make sure that the original data is never compromised in any way.

As soon as the evaluation is complete, your customer care professional will contact you to inform you of the results. If data recovery is possible, a quotation will immediately be faxed or e-mailed to you for your approval.

With tape recoveries, there are 2 different service options you can choose from. There is a nominal setup cost for tapes that are sent for recovery or conversion. These vary depending on the type of tape and situation.

	Timeframe	Setup Cost
Rush Priority	3 to 5 Business Days	$500.00 Excluding DLT & AIT cartridges – Please call)
Standard	7 to 10 Business Days	$250.00 Excluding DLT & AIT cartridges – Please call)

If you require special weekend service please contact us so that our client care team can make arrangements, as charges can vary. In the case of an unrecoverable project, the only charge to you is that of the initial set up charge and shipping costs.

To arrange shipment of your tape media, please click on shipping instructions. You can always call us toll free to speak with a client care professional to get shipping instructions and a project ID number.