A cosmetic device company that develops premium beauty technologies, Thermage offers non-invasive procedure which tightens and contours skin in a single treatment – with no surgery, no injections, and little to no downtime. As Thermage’s regional director for Asia, Mr. Wolfgang Kramer is tasked to advance the company’s business in Singapore and the region – a responsibility that demands minimal downtime.
But on what seemed like an ordinary day and at what seemed like a typical business meeting, Murphy’s Law struck Mr. Kramer in a very unpleasant way.
While meeting a client at an al-fresco area at his office building, a passerby accidentally collided with Mr. Kramer’s laptop, knocking it off the table. To his horror, his precious laptop didn’t fall at his feet but somehow slipped through the opening of the glass panel railing beneath and plummeted a storey or three meters downwards before hitting the ground. The impact took an immense toll on the body of the laptop, causing a dreadful outward bend on the keyboard and cracks on the LCD screen. The battery and hard drive were also knocked out of their housings. All in all, the dismal state of the laptop seemed to suggest that the chance of getting it to work again was bleak.
While Mr. Kramer was forlorn by the condition of his laptop, he was even more distraught when he realized that he might have lost the data inside. It didn’t help that the last time he backed up his data was more than a year ago! Critical information from business plans and target forecasts to highly confidential data was at risk and the loss of these documents would cost his company precious time and money.
Mr. Kramer was aware of the magnitude of the situation and the urgency for the data to be retrieved in order to prevent his company from any major inconvenience. Even if only a part of the data could be retrieved, it would save time and money for his company. These considerations prompted Mr. Kramer to launch a search on the Internet for a data recovery center without any delay. It did not take long for him to arrive at the website of CBL Data Recovery (S) Pte Ltd.
Being in the cosmetic business, Mr. Kramer knew that very often the appearance of a company or a person was a good indication of the quality inside. He was very impressed with the presentation of the website and felt that it reflected CBL as a company with the right aptitude in data recovery. He immediately called in and was advised by the CBL personnel to send in his laptop for a complimentary consultation.
In less than 24 hours, CBL contacted Mr. Kramer and told him the possibility of a 100% recovery. Upon hearing such good news, Mr. Kramer did not hesitate to ask CBL to proceed with the recovery.
Describing his experience with CBL, Mr. Kramer said, “I was impressed by the service extended by CBL personnel. They were very responsive and proficient in their field.”
“The loss of data would have compromised work and only when you lose your data would you realize how much dependant you are on them. I will certainly consider CBL for future recovery needs be it for personal or for work purposes,” concluded Mr. Kramer.
CBL Data Recovery recommends the following tips to companies which experience a situation similar to Mr. Kramer:
- Maintain your computer in a dry, controlled environment free from dust and smoke.
- Install an anti-virus software to scan and screen incoming data. Be sure to frequently update the anti-virus software.
- Back up your data regularly and make sure to test the backup.
- Use power surge protectors if your home is susceptible to power shortages or blackouts.
- In the event of data loss, do not panic.
- Turn the system off immediately if the drive is making unusual mechanical noises. Keeping the power on may cause further damage on the media hence may reduce the chances of recovery.
- Get assistance.
